When you need a whole house generator in Raleigh, trust the experts at Thermo Direct. Our technicians have the skills, knowledge, and tools to fix most generator problems on the spot. These days, it’s not surprising at all to have a call for generator repair where the customer says, “my generator said to call you.” Some home generators run self-tests. At Thermo Direct, our generator installation team can demonstrate the amazing features of your backup power source.

    Whole House Generators in Raleigh, NC

    Generators can provide essential or full backup power for your home, even enough to run your HVAC systems. Automatic transfer during power interruptions takes care of your home and family even if you’re not there. With natural gas fuel, most units provide ongoing power for days when needed.

    Expert Generac Generator Services in Raleigh

    One reason to keep up with your maintenance schedule is to identify and correct generator repair problems before they can cause unreliable service. Residential generators are designed to operate for extended periods of time, with long downtime between activations. By keeping on top of critical issues like keeping the starter battery charged and fluids changed or topped off, our experts keep them ready to serve you at any time.

    Expert Generac Generator Services in Raleigh

    Our technicians repair and maintain all makes and models of residential generators. Our generator installation process for your carefully selected and sized model is thorough. From the automatic transfer switch that connects you to backup power, to permitting, fuel supply, and noise and vibration suppression, we install your generator to last and look good.

    Signs that your home generator needs repair:
    • Lack of charging current for the starting battery
    • Belt and hose damage and fluid leaks
    • Startup and engine speed problems
    • Fuel and filter issues
    • Overheating
    • Noise and vibration
    • Internet connectivity issues

    Internet connectivity for a Generac generator? Many whole house generators communicate status and other information so you can monitor their activity from anywhere in the world.


    A generator that is slow to start, or won’t start up at all, is usually a sign that something internally is either broken or in need of maintenance. A dead battery, broken components, and standard wear and tear can all cause problems for your home generator. The generator experts at Thermo Direct can diagnose your problem and provide a personalized & affordable cost estimate for your home’s generator repair today!


    Home generators contain storage tanks and lines for a number of fluids such as coolant, fuel, and oil. If the lines or tanks for these fluids are damaged and leaking at all, it can cause a serious problem for the functionality of your home generator and must be addressed immediately. If you think this might be the case, call us right away for a fast, affordable home generator repair diagnostic from Thermo Direct.


    Even small signs of damage on the exterior of your generator can indicate a problem within the unit. If you notice signs of damage to your home generator, it’s important to have it inspected right away. The home generator repair experts at Thermo Direct can provide you with an affordable diagnostic proposal for your home generator.

    Generator’s Diagnostic Light is Red or Yellow

    Most home generators have a diagnostic indicator light on them, which will turn green, yellow, or red upon completing an automatic diagnostic test. If you notice that the light has turned yellow or red and aren’t sure why, call an expert right away. The team at Thermo Direct is ready to provide you with a comprehensive diagnosis of your home generator repair at an affordable price.

    We also offer home generator repair and replacement in:

    Raleigh’s Experienced Generator Installation Team

    Raleigh's Experienced Generator Installation TeamFor many of our Thermo Direct customers, our electrical services are essential to keep them comfortable and safe. Our technicians and master electrician take good care of you, providing clear explanations of generator operation which is often easier than your AC! Our team is available for same-day and 24/7 emergency care when needed. We’re transparent about our pricing, and recommend products and services we think are important for you, with clear reasoning. Our values and practices are about making life easier for you as a homeowner in Raleigh. We’re BBB A+ rated, with over 20 years in business. We’ve also earned the 2022 Angi Super Service Award and are highly rated on HomeAdvisor.

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    Do you need whole house generator services in Raleigh? Call Thermo Direct and get the best services and home generators!