Heat Pump Repair Services
When your heat pump breaks down on a chilly winter night, you can rely on Thermo Direct as your go-to local HVAC company for heat pump repairs. Whether it’s an issue with your compressor, refrigerant, reversing valve, or anything else, our team handles any repair that comes their way.
Signs your heat pump needs repair
Our expert technicians know how to troubleshoot and fix all kinds of heat pump issues. Some common signs that might mean it’s time for repair include:
- Your heat pump not heating or cooling: Is your heat pump not cooling or heating your home like it should? If so, it could be an issue with the blower motor, low refrigerant, or a faulty reversing valve.
- The unit is leaking water: A leaking heat pump may just be due to a dirty air filter, but it could also be something more serious, like a broken condensate pipe or a clogged condensate drain. If you spot a leak, give us a call right away.
- You’re hearing strange noises: Unusual sounds coming from your heat pump often indicate compressor issues, a failing motor, loose components, or a refrigerant leak. A buzzing sound could also mean a serious electrical issue, so don’t ignore it!
- Rising energy bills: A damaged heat pump has to work harder to warm your home. If you notice your utility bills are suddenly on the rise, a malfunction may be using up more energy than usual.
Common heat pump issues we fix
If you begin to notice signs your heat pump isn’t working properly, call our team as soon as possible. Our experienced technicians will quickly diagnose and fix the issue to get your home heating back on track. Some of the most common heat pump issues we repair in North Carolina include:
- Refrigerant leaks
- Faulty compressors
- Malfunctioning thermostats
- Blower motor failure
- Electrical issues
Why choose professional heat pump repair?
While it may be tempting to try to fix your heat pump on your own, it’s best to leave it to our expert. We have the tools and training to quickly and accurately diagnose the issue and determine the most effective solution. By opting for professional repairs, you’ll extend the service life of your system, avoid further damage, and stay safe from potential hazards.
Heat Pump Maintenance Services
With routine maintenance from our experienced technicians, you’ll never have to worry about your heat pump breaking down when you need it most.
Why regular heat pump maintenance is essential
Bi-annual maintenance helps keep your heat pump working smoothly year-round, so you’re never left scorching or shivering when temperatures change. With regular tune-ups, you’ll see benefits like:
- Improved energy efficiency
- A longer system lifespan
- Fewer repairs
- Enhanced indoor air quality
What’s included in our heat pump maintenance services?
When you schedule maintenance with our experts, we’ll conduct a thorough inspection, cleaning, and tune-up of your system, including tasks such as:
- Cleaning or replacing air filters
- Checking refrigerant levels
- Inspecting and tightening electrical connections
- Lubricating moving parts
- Testing the thermostat
- Clearing debris from the outdoor unit
- And more!
Heat Pump Installation & Replacement Services
Whether your heat pump is nearing the end of its lifespan or you want to install a high-efficiency unit in a new construction, you can count on Thermo Direct for professional installation and replacement.
When to replace your heat pump
When your heat pump is nearing 10 to 15 years old or showing any of the following signs, it’s probably time to start thinking about professional replacement:
- Frequent repairs are adding up
- Your energy bills are rising due to declining efficiency
- There are uneven temperatures throughout your home
- You’re hearing strange or loud noises coming from the unit
Choosing the right heat pump for your home
If you’re ready to make the switch to a new model, our team is here to help you find the best choice for your home. Some of the top factors to consider when choosing a unit include:
- Air-source vs. ground-source
- Ducted vs. ductless mini-split systems
- Single-stage, two-stage, or variable-speed
- Energy efficiency and SEER or HSPF ratings
- Proper sizing
We’ll walk you through your options to help you find the right fit for your home size, layout, and budget. We also offer flexible financing plans, so you won’t have to worry about your new unit breaking the bank.